Culture and Work Guides

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Welcome! As an important member of Segura®, you are the focus of this handbook. We hope it provides everything you need to make your day more efficient.

1. Time Management

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2. Slack

Slack is a powerful team communication and collaboration tool that, when used effectively, can make your workday much more efficient.

• Organization and Structure

• Public Channels: Use these to discuss common topics, like #general, #announcements, #support. This facilitates the dissemination of information to the entire team.
• Private Channels: Use for specific team or project discussions that don’t need to be seen by the entire community.
• Threads: Use threads to reply to specific messages in a channel. This keeps conversations organized and avoids information overload.

• Effective Communication

• Direct Messages (DM): Use for quick, personal communications that don’t need to involve the whole team.
• Emoji Reactions: Use these to quickly acknowledge messages without having to send a full reply (e.g., 👍 to indicate you’ve read and agree).

• Integration and Automation

• Google Drive: Integrate to share and collaborate on documents more efficiently.
• Google Calendar: Sync to receive event and meeting reminders directly in Slack.

• Personal Organization

• Favorites and Pins: Mark important channels and messages as favorites for quick access. Use the “pin” function to highlight important messages within a channel.
• Reminders: Use the /reminder command to set reminders (e.g., /reminder me to submit the report at 4 pm).

• Best Usage Practices

• Mute Notifications: Mute channels you don’t need to monitor constantly to reduce distractions.
• Set Quiet Hours: Avoid receiving notifications outside of work hours.
• Etiquette: Respect your colleagues’ availability status (available, away, do not disturb).

• Summary and Continuity

• At the end of each day, review your channels to ensure you haven’t missed any important messages.

3. Meetings

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4. Automation and Tech Tools (Monday and Jira)

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5. Skill Development

• Stay Updated: Participate in workshops, events, and talks. Check platforms like Alura for continuous learning.
• Useful Resources:

• Blogs: Zen Habits, Lifehacker, Todoist Blog.
• LinkedIn Profiles: David Allen (creator of GTD), Tim Ferriss.
• YouTube Channels: Thomas Frank, Ali Abdaal.
• Podcasts: The Tim Ferriss Show, The Productivityist Podcast.

6. Email, Slack, or Call? Which to use?

• Use Email for:

1. Formal and Documented Communication: (Ex: Project updates for clients, policy changes).
2. Long and Detailed Messages: (Ex: Detailed reports, project proposals).
3. Attachments and Important Documents: (Ex: Contracts, PDFs, presentations).
4. Non-Urgent Communications: (Ex: Requesting a task status with no immediate deadline).

• Use Slack for:

1. Quick and Informal Communication: (Ex: Asking a quick question, sharing links).
2. Real-Time Collaboration: (Ex: Brainstorming, quick problem-solving).
3. Quick Updates and Announcements: (Ex: Notifying about a last-minute meeting, alerting of a technical issue).
4. Integration with Tools: (Ex: Receiving notifications from Jira or Google Drive).

• Use a Call (Phone/Meet) for:

1. Urgent and Critical Matters: (Ex: Resolving a crisis, an immediate technical problem).
2. Complex and Sensitive Discussions: (Ex: Debating sensitive feedback, resolving conflicts).
3. Topics Requiring Detailed Collaboration: (Ex: Strategic planning, in-depth analysis).
4. More Personal and Engaging Meetings: (Ex: Team check-ins, performance reviews).

7. Rethink Your Activities

Regularly review your activities and question if they make sense. This helps ensure you focus on tasks that truly add value.