People Processes and Compliance

This page centralizes the guides and formal request processes for the People (HR) department.

How to Make Requests

• Request Vacation (CLT, PJ, Interns):

• Channel: Segura® Portal (ServiceNow)

• Deadline: 30 days in advance, before the 10th of the previous month.

• Submit Medical Certificate or Proof of Absence:

• First, log the occurrence (absence) in Genyo.

• Attach the supporting document by opening a ticket in the Segura® Portal.

• Certificates sent via email will not be accepted.

• General Questions (Benefits, Contract):

• Channel: Open a ticket in the Segura® Portal or email people@segura.security.

Compliance and Transparency

• Salary Equality Report:

• Segura® actively publishes its transparency and salary equality report.

• Ethics and Conduct (Whistleblower Channel):

• Segura® has a transparency channel for anonymously reporting incidents of non-compliance with the law or unethical behavior
• Channel: https://www.google.com/search?q=canal.ouvidordigital.com.br/senhasegura